Have a question about
mobile recharge with Albedo?
What is an ALVO/a Multi-Purpose Voucher?
Albedo's Multi-Purpose Vouchers - our ALVOs! - are smart, tradable and secure online vouchers that you can redeem for top-ups and other online purchases such as music services, streaming services, e-commerce and the likes - or keep, sell or trade with others. And it's a perfect gift for someone you like!
What is a top-up?
A mobile recharge or international mobile top-up is the process of replenishing a prepaid phone's credit when it runs out. You can use the balance to send messages, make calls, and browse the internet once it reaches the phone. The definition of a mobile top-up varies by country. It may also be referred to as a mobile top-up, credit, airtime recharge, mobile load, balance, refill, or minutes. Whatever it's called, Albedo allows you to send and receive international recharges online instantly.
How do I top-up online?
You may purchase airtime online for any cell network using Albedo. It only takes three easy steps to complete, and you may use any device or time that works for you. To recharge, choose the desired nation and input the prepaid number (the country code will be preselected).
Decide on a credit amount and select the mode of payment. The mobile recharge is sent in three seconds after it is ordered! For Data, there are two alternatives available, depending on the recipient's cell network. A bundle (plan) with an MB or GB allotment or a standard mobile recharge, whereby they can use the credit for data purchases after they receive it.
How do I pay for my top-ups or ALVOs?
When you purchase top-ups online we accept major card payments, such as VISA and MasterCard, and also of course our own ALVOs.
Why does my account statement say "Albedo" or "Albedosend"?
If you see "Albedo," "Albedosend," or a similar name on your account statement after purchasing multi-purpose vouchers or top-ups on our website, don't worry - this is completely normal. Albedo partners with a wide range of e-merchant resellers to process payments.
What if I lost my voucher number or code?
If you've lost your voucher number or code, feel free to contact us for assistance in retrieving it. However, if the multi-purpose voucher has already been redeemed on a merchant site, we won't be able to retrieve it again.